General Questions
Yes – We provide actual pictures of every tool offered on our website. We do not use stock or edited photographs of our tools. We strive to provide the most accurate representation possible of each tool.
Yes – We provide actual pictures of every gemstone offered on our website. We do not use stock or edited photographs of our gemstones. We strive to provide the most accurate representation possible of each gemstone.
We use three types of lighting. Incandescent, fluorescent & natural sunlight.
You can pay by any preferred payment method. If you’re purchasing through the site, you can pay by credit or debit card. If you prefer direct bank transfer or any other method of payment, please send a mail/ inquiry to us or call our hotline so we can assist you.
Every gemstone and tool offered at Crown Gems is backed by a no-hassle money back guarantee! We promise that you will receive your money back if it meets the criteria as described.
We have a special team to take care of all the customer orders and all the customers are being taken care of with special care once they purchase an item from our website. Our team of experts will make sure you get your purchased item somehow anywhere in the world.
Yes – All our gemstones are certified by trusted labs. We offer lab certifications free of charge to the gemstones you purchase.
All our gems are Natural gemstones. They are honestly priced, described, and labelled. Our expert staff carefully inspect measurements and weigh of each gemstone using professional tools and all of our gemstones are earth-mined which are 100% natural.
There are many reasons to purchase from our store but the bottom line is that, we will provide excellent value to any purchase you make in our store.